Terms & condition

Terms and Conditions of the Online E-book Store

§ 1. General Provisions

The online store operating at https://influencer-ai.pl establishes the rules for using the online store, including the rules for placing orders, payments, delivery, and returns.

§ 2. Definitions

  • Customer – a natural person, legal entity, or organizational unit that purchases e-books in the store.
  • E-book – a publication in electronic form, available for download after purchase.
  • Order – a declaration of will by the Customer aimed at concluding a sales contract for an e-book.

§ 3. Order Placement Rules

  • The Customer places an order by adding an e-book to the cart and filling out the order form.
  • Orders can be placed 24 hours a day, 7 days a week.
  • After placing an order, the Customer receives a confirmation at the provided email address.

§ 4. Prices and Payments

  • The prices of e-books are stated in Polish zlotys and include VAT.
  • The Customer can make payments using:
    • Online transfer
    • Payment card
    • Other payment methods available in the store
  • Payment must be made no later than 7 days after placing the order; otherwise, the order will be canceled.

§ 5. Order Fulfillment

  • E-books are available for download immediately after payment is processed.
  • The Customer receives a download link for the e-book at the provided email address.
  • In case of problems with downloading the e-book, the Customer should contact customer service.

§ 6. Right to Withdraw from the Contract

  • The Customer has the right to withdraw from the contract within 14 days from the date of purchase of the e-book, provided they have not started downloading the file.
  • To exercise the right of withdrawal, the Customer should submit a relevant statement to the email address: hello@influencer-ai.pl.
  • In case of withdrawal from the contract, the Customer does not incur return costs as e-books are delivered electronically.

§ 7. Complaints

  • The Customer has the right to submit complaints regarding purchased e-books within 14 days from the date of purchase.
  • Complaints should be submitted to the email address: hello@influencer-ai.pl, providing the order number and a description of the problem.
  • The store will consider the complaint within 7 days and inform the Customer of the outcome.

§ 8. Personal Data Protection

Detailed information regarding personal data processing can be found in the Privacy Policy. The Customer has the right to access and correct their data.

§ 9. Final Provisions

The regulations are effective from the date of their publication on the store's website. The store reserves the right to make changes to these regulations. Changes will be published on the store's website. For matters not regulated by these regulations, provisions of the Civil Code and other applicable legal regulations shall apply.

§ 10. Contact

Any questions regarding these regulations and store operations can be directed to: hello@influencer-ai.pl or by phone at: 728 285 561.

§ 11. Data Administrator

The data administrator is: Emir Alobedi, NIP 7252014609.